PEN or PIN?

If your business accepts American Express, Diners Club, MasterCard or Visa cards as payment, please read the following important information.
Your customers will have the choice of either verifying their retail transactions with a signature (as usual) or entering their PIN into the PIN pad. All they need to do is swipe or dip their card into the point of sale machine, press the ‘credit’ button as they do today, and then enter their PIN and press ‘OK/ENTER’ button.

On this website you’ll find all of the information you and your employees need, including frequently asked questions, staff training guides and point of sale customer materials. You can use as much or as little of this information as you choose. Some of these items are in PDF format so you can download and print them should you wish.

Click here for relevant links to your financial institution merchant page.

If you need, you can download Acrobat Reader by clicking on this icon