Cardholders
PEN OR PIN
Now when you use your American Express, Diners Club, MasterCard or Visa card in participating shops across Australia, you will be asked if you would like to either sign, as you have done in the past, or enter a PIN when you press the ‘credit’ button.
Does every card have a PIN?
PIN may not be available on all cards. Click here to see if PIN is offered by your financial institution.
How do you get your PIN?
If you don’t have a PIN and would like one, or have forgotten your PIN, please contact your financial institution. In the meantime, you can continue to sign as you’ve always done.